“Artificial intelligence is not a substitute for human intelligence; it is a tool to amplify it.” – Kai-Fu Lee, AI entrepreneur and author of AI Superpowers
AI reshaping how IT builds faster
Artificial intelligence is redefining how technology products are built and deployed across India’s IT sector. According to Aparna Chennapragada, Corporate Vice President and Global Chief Product Officer at Microsoft, AI agents are enabling faster development cycles while cutting time, effort, and costs. She cited Persistent Systems as one example where Microsoft’s enterprise AI agents streamlined contract management workflows.
From manual approval to instant results
Microsoft’s AI tools helped Persistent reduce the time gaps in contract management and speed up approval timelines. Similar benefits are being seen across major Indian IT service firms such as TCS, Infosys, and others using Microsoft AI agents to boost productivity and collaboration efficiency.
Bringing AI to where users are
Chennapragada emphasized that Microsoft’s goal is “to bring AI to where the users are—and not the other way around.” The company is integrating AI deeply into Teams, Outlook, and Office apps, allowing employees to complete more tasks seamlessly within familiar environments.
Navigating the AI business landscape
Despite market scrutiny over its OpenAI partnership, Microsoft remains confident in its vision of making AI accessible and useful. Its “Copilot Plus” strategy aims to embed AI capabilities across every device, browser, and application globally.
Building the foundation for the future
Microsoft continues to invest in large language models, edge computing, and foundational AI systems to ensure reliability and scale. As the AI ecosystem matures, the company’s India partnerships signal a shift from experimentation to enterprise-scale transformation.

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