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Microsoft building AI solutions with Indian firms

“Artificial intelligence is not a substitute for human intelligence; it is a tool to amplify it.” – Kai-Fu Lee, AI entrepreneur and author o...

“Artificial intelligence is not a substitute for human intelligence; it is a tool to amplify it.” – Kai-Fu Lee, AI entrepreneur and author of AI Superpowers

AI reshaping how IT builds faster

Artificial intelligence is redefining how technology products are built and deployed across India’s IT sector. According to Aparna Chennapragada, Corporate Vice President and Global Chief Product Officer at Microsoft, AI agents are enabling faster development cycles while cutting time, effort, and costs. She cited Persistent Systems as one example where Microsoft’s enterprise AI agents streamlined contract management workflows.

From manual approval to instant results

Microsoft’s AI tools helped Persistent reduce the time gaps in contract management and speed up approval timelines. Similar benefits are being seen across major Indian IT service firms such as TCS, Infosys, and others using Microsoft AI agents to boost productivity and collaboration efficiency.

Bringing AI to where users are

Chennapragada emphasized that Microsoft’s goal is “to bring AI to where the users are—and not the other way around.” The company is integrating AI deeply into Teams, Outlook, and Office apps, allowing employees to complete more tasks seamlessly within familiar environments.

Navigating the AI business landscape

Despite market scrutiny over its OpenAI partnership, Microsoft remains confident in its vision of making AI accessible and useful. Its “Copilot Plus” strategy aims to embed AI capabilities across every device, browser, and application globally.

Building the foundation for the future

Microsoft continues to invest in large language models, edge computing, and foundational AI systems to ensure reliability and scale. As the AI ecosystem matures, the company’s India partnerships signal a shift from experimentation to enterprise-scale transformation.

Summary

Microsoft’s collaboration with Indian IT firms highlights how AI agents are accelerating product cycles, optimizing workflows, and embedding intelligence within everyday applications. The company’s strategy reflects a future where AI is not just an add-on but a built-in layer of digital work.

Food for thought

As AI agents become embedded in every workflow, will human creativity and oversight evolve—or erode—in the process?

AI concept to learn: AI agents

AI agents are intelligent software entities designed to perform tasks autonomously. They can analyze data, make recommendations, and take action within defined boundaries. In enterprises, AI agents help teams accelerate processes, reduce manual work, and improve decision-making accuracy. 


[The Research Team at Billion Hopes brings to you latest AI news and developments in a useful format. Feedback welcome!]

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